Can you provide prescription refills and/or diagnose via phone consultation?
No. Phone consultations are a courtesy to our patients and assist our providers in determining when a home visit is appropriate, but we cannot diagnose, treat, or prescribe medications without examining your child.

Can you refill prescriptions for my child’s chronic medications? (Example: ADHD medications)
No. Medications prescribed to treat non-acute conditions are best handled by your regular pediatrician. If your child does not have a regular doctor, we are happy to provide you with a list of area general pediatric practices.

Do you provide immunizations?
No. Don’t get us wrong… We believe very strongly in the benefit, safety, and efficacy of childhood immunizations, but since we do not provide preventative well care, we do not stock immunizations.

If I choose to use insurance for my child’s home visit, how does that work?
Please have your insurance card ready to present to our provider when they arrive at your home. We take care of the rest! We will file the claim directly with your insurance company for you. The only cost you will be responsible for at the time of the visit, is any applicable co-pay.

What forms of payment do you accept?
Credit card, debit card, HSA/FSA debit card, and check. We do not accept cash.

I have insurance, but I still received a bill from Pediatric Housecalls. Why?
Depending on your insurance plan, you may have a deductible. As with any medical office visit, if you have not yet met your deductible for the year, you may receive a bill from us for some or all of the cost of the visit that is applied toward your deductible.

Do you keep a record of my child’s visit?
Yes. We use a secure electronic medical record to document your child’s home visit. A copy of this visit can be forwarded to your child’s regular doctor, with your consent.